The CertaSite Customer Portal gives you access to your account at anytime from anywhere. Below are some frequently asked questions and answers about our portal.
Can I access my inspection reports online?
Yes, you can access, download and print your inspection reports for one or all your service locations from the customer portal.
How do I register for the customer portal?
You can register and set up access to your CertaSite customer account anytime.
Click here to Request New accountI forgot my customer portal login and/or password, how do I reset?
- Visit CertaSite Customer Portal
- Select 'Forgot Password', follow provided steps
I can't find my service location on the customer portal?
If you are missing a service location, please use the live chat to connect with an agent for further assistance.
How do I access inspection reports older than 90 days?
- www.certasitepro.com
- Login into your customer account
- Select 'Locations and Assets'
- Select the specific location
- Scroll down to 'Service History' section
- Look for 'Job Type' labeled as 'Inspection' to find job summary and details
- Select the 'Job Number' to open the job summary including all related reports under the 'Attachments' tab
