February is a month to celebrate love with the tradition of Valentine’s Day. At CertaSite, we love all of our customers – but more importantly, we want you to love us, too. We want you to love the products we provide you, as well as the services that we offer and the people that you work with.
In honor of Valentine’s Day, we’re sharing three reasons we hope you’ll take a chance on us and give yourself an opportunity to fall in love with our service.
1. We're dependable
When it comes to fire and life safety, more than anything else you simply need it to work. You need it to function correctly in an emergency, and you need a team of professionals who you know will keep you in compliance and as safe as possible year-round, no matter your needs.
At CertaSite, we’re committed to being dependable so you’re never left questioning. Our trained, certified industry experts each have a commitment to lifelong learning, so you know they’ll always be up to date on best practices and the latest technology. We offer ongoing customer support throughout your journey as our customer, and we’re incredibly responsive to service requests and emergencies. We promise to go beyond simple compliance, instead aiming to keep your people and property as protected as possible from fire and life safety risks.
And, finally, we also are dedicated to educating you. We’ll always share what we think the best options are for your unique needs, but we’ll also always tell you why. We want you to be fully confident in your fire and life safety choices, and understanding the choices we’re suggesting is very much a part of that.
2. We keep it simple.
While we want to educate you as a partner in your fire and life safety choices – we never aim to overwhelm. In fact, we aim to keep things as simple as possible in a variety of ways.
CertaSite customers have easy access to all reports, service history, deficiencies quotes and invoices, 24 hours a day. We also provide stress-free management of all your systems so that you don’t have to worry about the details of when inspections need to happen, what maintenance is due when and other concerns. We’ll always clearly communicate with you about upcoming service needs and provide the reports to you.
Along with all of that, we’re consistent in our simplicity. From service and reporting to billing and device management, we strive to streamline it as much as possible and keep it easy for you to use so you can focus on your business while we handle the rest.
3. We're experts.
In all of our staff members, we look for the same core values; we look for people who are passionate, impactful, innovative and genuine. We are people driven and always put people first – and that includes our own employees.
Our staff members are the best of the best, and we support them through ongoing learning opportunities and certifications. We make sure our team is always abreast of any new advances in fire and life safety technology, and also that we are constantly reviewing changes to codes or regulations that may impact our customers. When you work with CertaSite, you can rest assured that you’re working with the best people in the business who’re always on a mission to make a meaningful impact in as many lives as possible.
This year, we’d love the opportunity to earn your business. You can reach out to us to book a personalized consultation to talk about your unique fire and life safety challenges and goals, and we’ll do our best to show you the CertaSite difference. Get started today.
